Support & contact
Last updated: 6 October 2026. Most questions are answered on the page linked below — email us if yours is not.
Email us
One address handles every kind of message — quote questions, claim and listing corrections, billing, and privacy requests:
Please include your postcode and, if it is about a particular business, its name — it lets us answer in one message instead of three. We are a small independent operation, so replies take a little longer than a support desk.
Common questions
I want a quote for my plastering job
Requesting a quote is free and there is no obligation. Tell us your postcode and the job, and we match it to plasterers who cover your area — they contact you directly. We cover the SN1–SN26 postcodes around Swindon.
I am a homeowner — cost, drying times or technique
The FAQ answers the questions we are asked most, with costs per m², drying times, Artex safety and how to prepare.
I am a plastering business — my listing is wrong or missing
Claim your profile to take control of your details, reviews and coverage. Add your business if it is not listed at all. We review every claim and every submission before it goes live.
I am a plastering business — my position on the leaderboard
Positions #1–#10 are bought and every position below them is earned on reviews and listing quality. A bid at or above a slot’s reserve holds that slot for up to 7 days, and the reserve ladder is published.
Something on the site is inaccurate
If a business detail, review attribution or ranking is wrong, tell us which business and what is incorrect and we will check it against the source. Corrections go to the same address.
My personal data — access, correction or deletion
You can ask to see, correct or delete the personal data we hold on you. That is a privacy request, and the privacy policy sets out exactly what we collect, why, who we share it with and how long we keep it.
The rules for using the site
How the marketplace works, what we do and do not do, liability, paid board slots and dispute handling are all in the terms.
Who runs the site
What this marketplace is, how the leaderboard is ranked and why, and our contact details.
What we cannot help with
We are a marketplace, not a plastering contractor. We do not carry out work, quote for work or arbitrate disputes between a homeowner and a business. If you are unhappy with work that has been done, email us and we will pass the message to the business concerned and tell you how to raise it formally — consumer alternatives are normally Citizens Advice or Trading Standards.